Shipping Updates
August 1st Update -
Best,
Jeff Vedas
UPDATE - June 18
We are on track getting orders out. Please expect it to take up to a week for handling time, as we are only at the shop Fridays through Sundays, and are out in the field (landscaping) the rest of the week.
We are shipping plants out on Mondays and Tuesdays.
You may certainly text us about your order if it has been over a week and you have not heard anything from us about it. We can be reached by text at 312-882-8585.
We appreciate you, and your business!
Thank you,
Jeff
Vedas Plant Shop
When we package our plants for shipping, we insulate and pack each order very carefully, but (for Winter Orders ONLY), PLEASE be sure to add a 72 hour heat pack to your order for the most protection from the elements! Heat Packs can be found by searching our shop for "Heat pack" or by clicking here.
- If you do not add a heat pack to your order, there's a chance your tropical plant will be damaged during transit to you during these cold months.
- We are not responsible for this damage, nor are we responsible for damages to your plant that are caused by delays in shipping, or by being left out in the elements.
- If you haven't brought your package in within minutes of it being delivered, there's a good chance that it will be damaged.
If you have ANY concerns with the shipment or safety of your order, or would like to get faster shipping service, please contact us BEFORE or IMMEDIATELY AFTER placing your order. This way we can advise you of the best route to take for your concerns. You may contact us via email at info@vedasplantshop.com or by sending a text message to us at 312-882-8585.
UPDATE - May 11th
Note- We have gotten slightly behind in shipping out orders, and we apologize for this. This year's landscape season has got us spread pretty thin. If by some wild chance, you place an order and don't receive it within 10 days, and you haven't heard from us (please check your email), PLEASE CONTACT US. While we don't normally EVER miss orders, this is the wild time of year for us, so there's always a thin chance that we may miss something, and we don't want to keep anyone waiting for an interminable period of time! Again, please DO NOT HESITATE TO REACH OUT TO US to see what's up with your order. We are trying to get them out as timely as we can. We TRULY appreciate your patience, and we certainly appreciate you ordering from is in the first place!
Happy Growing!!
Jeff & The Team at Vedas Plant Shop & Design
UPDATED 4/24/2023 - At least one more week for the 72 hour Heat packs, folks. The temps are in the 30's at night, and warming a bit during the day, but still too cold for carefree shipping of tropical plants. Bear with us for a few more days please, and add those heat packs to your order!
Jeff, and the Team at Vedas Plant Shop
UPDATED 4/12/2023 -
SPRING HAS SPRUNG! BUT ONLY TEMPORARILY... This weekend will dip back down into the 30's and 40's here (normal for this time of year!), so please remember to add a 72 Hour Heat Pack to protect your order the best you can! We will start normal shipping on May 1st, and hope that it lasts through until first freeze in October or November! Just a couple more weeks of heat packs, folks! Thanks for reading!
UPDATED 3/25/2023 -
We are SOOO CLOSE to nice weather!! Just hang in there for a few more weeks, (roughly the middle to end of April), and we will be into Regular Shipping mode, with no Heat Packs required. But for now, please continue to include a heat pack when you order a plant! The temperature was in the 20's and 30's here today. And it's snowing in southern California. :|
Thank you for understanding, and remember- if you don't add a heat pack, it will cause unnecessary delays in getting your order shipped out. Generally, we will either:
a. wait until it is appropriately nice out,
or
b. reach out to you with a reminder, and hope that you gave your phone number and email, and they were spelled correctly, and that we get ahold of you soon.
WE'RE ALMOST TO THE WARMER WEATHER!!!
Thank you!
Jeff & the Vedas Plant Shop Team
UPDATED- February 20th
From now until March 1st, Shipping will be slightly delayed. We are closed for a short break, and we'll return March 1st and will immediately begin shipping out orders that came in between now and then. Thank you for ordering, and thank you for your patience! We appreciate you!
Jeff
Vedas Plant Shop
UPDATED - February 7th
We are still in 'Cold Weather Mode', which means we STRONGLY recommend that you add a 72 hour heat pack to your order- whether you live in Florida, or Arizona- it doesn't matter, because your order will be shipping from Chicago, Illinois, and it was in the single digits here last week (for the HIGH!). Heat Packs can be found by searching our shop for "Heat pack" or by clicking here. It can make the difference between life and death for your plant. We do package everything very carefully, and insulate all orders, but that isn't always enough in the winter. PLEASE ADD A HEAT PACK!
Still shipping out on Mondays and Tuesdays.
Thank you so much for your business- we appreciate you!!
Updated - January 25th
We're Caught Up on shipping out!!
PS- Don't forget to add a 72 hour heat pack! it's only $4, and may make the difference on your plant making it to you alive this time of year!
ADDITIONALLY, IF YOU PLACE AN ORDER WITH US, PLEASE MONITOR AND READ YOUR EMAILS FROM US IN THE DAYS FOLLOWING YOUR ORDER. THERE IS A VERY GOOD CHANCE WE MAY FOLLOW UP WITH YOU REGARDING YOUR ORDER; EITHER WITH QUESTIONS, OPTIONS, CONCERNS, ETC.
WE HAVE BEEN RECEIVING NO RESPONSES TO MANY EMAILS WE HAVE RECENTLY SENT TO CUSTOMERS ABOUT THEIR ORDERS, WHICH ALSO DELAYS THAT ORDER BEING SHIPPED OUT. WE WILL OFTEN HOLD AN ORDER FOR UP TO A WEEK, WAITING FOR A REPLY, AND THEN FINALLY GIVE UP AND SHIP IT, USUALLY AFTER MULTIPLE ATTEMPTS AT CONTACT. PLEASE DON'T GIVE FAKE EMAIL ADDRESSES OR USE YOUR 'SPAM EMAIL ACCOUNT'. WE RARELY SEND EMAILS OUT TO PEOPLE UNLESS IT'S IMPORTANT.
Jeff, Vedas Plant Shop
UPDATED January 22, 2023 -
It's still Winter, and still COLD, so we just wanted to pop in with a shipping update for you guys. We continue to ship out only on Mondays and Tuesdays, in order to avoid your plants being left in a cold holding-warehouse over the weekend. Due to this, and a hectic few days this past week, we are running about a week behind on shipping out. If you haven't received your order, and it was placed over a week ago, please be patient, we are planning to be caught up nest week. Your orders will ship on Monday or Tuesday. Please understand that we only have your plant's well-being in mind; As always- Thank you for your patience, and Thank you for ordering from us!!
PS- Don't forget to add a 72 hour heat pack! it's only $4, and may make the difference on your plant making it to you alive this time of year!
ADDITIONALLY, IF YOU PLACE AN ORDER WITH US, PLEASE MONITOR AND READ YOUR EMAILS FROM US IN THE DAYS FOLLOWING YOUR ORDER. THERE IS A VERY GOOD CHANCE WE MAY FOLLOW UP WITH YOU REGARDING YOUR ORDER; EITHER WITH QUESTIONS, OPTIONS, CONCERNS, ETC.
WE HAVE BEEN RECEIVING NO RESPONSES TO MANY EMAILS WE HAVE RECENTLY SENT TO CUSTOMERS ABOUT THEIR ORDERS, WHICH ALSO DELAYS THAT ORDER BEING SHIPPED OUT. WE WILL OFTEN HOLD AN ORDER FOR UP TO A WEEK, WAITING FOR A REPLY, AND THEN FINALLY GIVE UP AND SHIP IT, USUALLY AFTER MULTIPLE ATTEMPTS AT CONTACT. PLEASE DON'T GIVE FAKE EMAIL ADDRESSES OR USE YOUR 'SPAM EMAIL ACCOUNT'. WE RARELY SEND EMAILS OUT TO PEOPLE UNLESS IT'S IMPORTANT.
Jeff, Vedas Plant Shop
Happy New Year!!!
It's December 31st, the last day of 2022!
We are currently shipping out orders on Mondays and Tuesdays. PLEASE ADD A HEAT PACK IF THE WEATHER IS UNDER 40 WHERE YOU LIVE, HERE IN CHICAGO, OR ANYWHERE IN BETWEEN. We insulate all plants before we ship them out, but if the temps are in the 30's or below, your plant may suffer damage in transit. By adding a 72 hour heat pack for $4, you can essentially eliminate that risk. You will still want to bring in the package immediately upon delivery (and not test the heat and insulation) regardless of your environment. Your plant doesn't like the dark box it will be shipped in! 🪴
Have the happiest of years this 2023, and make it your best year ever!
UPDATED - NOVEMBER 30th, 2022
It's the last day of November, and it is a COLD one! Just a reminder to ADD A HEAT PACK to your order. November through April are the months that plants are damaged the most from cold weather exposure. We are shipping the majority of our plants out of Chicago, right in the middle of the Cold Midwest. There may be no fear of frost or winter weather where you live, but there is here! So ADD A HEAT PACK to your order PLEASE!
UPDATED - NOVEMBER 13th, 2022
Brrrrr!!! The winter weather has set in here in Chicago. This means that we are shipping plant orders out Mondays, Tuesdays and occasionally Wednesdays (when there are a lot of orders), in an effort to help prevent any delays which may lead to your plants sitting in a cold warehouse over a weekend.
When we package our plants for shipping, we insulate and pack each order very carefully, but PLEASE be sure to add a 72 hour heat pack to your order for the most protection from the elements! Heat Packs can be found by searching our shop for "Heat pack" or by clicking here.
- If you do not add a heat pack to your order, there's a chance your tropical plant will be damaged during transit to you during these cold months.
- We are not responsible for this damage, nor are we responsible for damages to your plant that are caused by delays in shipping, or by being left out in the elements.
- If you haven't brought your package in within minutes of it being delivered, there's a good chance that it will be damaged.
If you have ANY concerns with the shipment or safety of your order, or would like to get faster shipping service, please contact us BEFORE or IMMEDIATELY AFTER placing your order. This way we can advise you of the best route to take for your concerns. You may contact us via email at info@vedasplantshop.com or by sending a text message to us at 312-882-8585.
UPDATED - August 8, 2022 -
We are shipping out orders according to our regular schedule (Plants ship out on Mondays & Tuesdays). We are always checking the weather at both our location, and the destination location, and may occasionally hold a shipment if we feel the weather calls for that. We will do everything we can to protect your plant from arriving damaged.
Don’t hesitate to reach out to us with any questions, and as always, thank you for your business!
Jeff
UPDATED - January 2022
Hello Plant Friends!
You may have noticed that it is cold in many places across the country right now. It is VERY cold here in Chicago as well, so we are holding shipments on plants until there is a break in the weather that will give us a slight warm-up. Even packaged well, insulated, and with a 72 hour heat pack, these temperatures can kill a tropical plant fast.
You may continue to order plants from us, as long as you understand that we may not necessarily ship your plant out right away.
Thank you for your patience, while Mother Nature does her thing. We have your plants health and well-being on our mind, and want your experience with us to be a pleasant one!
If you have questions about specific plants during this time, you may email us at info@vedasplantshop.com or send a text message to 312-882-8585, and as always, you can come into the shop Wednesday through Monday, during our regular business hours.
-Jeff and the Vedas Plant Shop team
